UK retailer Bath TCG halts online Pokémon card sales after packages arrive empty
UK shop Bath TCG stopped selling Pokémon cards through its website after seven packages from the same dispatch batch arrived with their contents removed and resealed with tape. Owner Ben Thyer estimates the suspension has cost between $5,400 and $8,100 in lost revenue, and Royal Mail said it is investigating.
Sources (1)
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Extracted facts (5)
- incident_countreported
Seven packages from the same day's batch were opened and emptied
“seven packages from the same day’s batch were found to have been opened and had their contents removed.”source
- investigationreported
Royal Mail is investigating the incidents involving Bath TCG
“Royal Mail told The Guardian it’s investigating the incidents involving Bath TCG.”source
- lost_revenue_estimatereported
$5,400 to $8,100 in potential revenue
“Thyer estimates the decision has cost the business between $5,400 and $8,100 in potential revenue.”source
- retailer_actionreported
Bath TCG suspended online Pokémon card sales, leaving in-store purchase only
“Bath TCG subsequently stopped selling Pokemon cards through its website while the incidents are investigated, leaving customers able to buy them only from its physical store.”source
- timelinereported
First empty-order report came in late July
“The problems began in late July when a customer contacted Bath TCG to say their order had arrived empty.”source
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UK retailer Bath TCG halts online Pokémon card sales after packages arrive empty
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